Returns Policy
We stand behind every product we create and want you to feel confident in your purchase. If something isn’t right, we’ll work with you to make it right that's our promise.
- Returns are accepted within 30 days of delivery
- To start a return, email support@lunatology.com with your order number
- Refunds are issued to your original payment method once the return is received and reviewed
- Shipping costs are non-refundable, and customers are responsible for return shipping unless the item is damaged or incorrect
If you have any questions or concerns about your return, our team is here to help every step of the way.
If your order arrives damaged or incorrect, please contact us within 7-10 days of delivery with photos and we’ll make it right.
If you’d prefer an exchange, we’re happy to assist.